The ErgVideo 3 display surpasses previous ErgVideo releases with its new real-time display. Now you see your training data in a "Heads-up display" that can be moved anywhere on your display(s), including over-laid on the primary video! We've designed for the more popular 16:9 displays, and we have included several visual options to maximize your enjoyment of ErgVideo. It will be your favorite training tool!
We recommend two projectors or displays and a dual-port video card in "extended desktop" mode for large studio installations. You can show the video panel on your primary display and the data "HUDs" on secondary monitor(s). Up to 24 smart trainers are supported, in any combination! Riders see all the data, and are absorbed by the real-life action!
A 3-screen option is possible with some video cards, and this is great to show a huge screen with video action in the middle, and the data screens (12 riders per side) on either side of the "action" screen. This way, placement and sight-lines for riders are simplified, since they need only see their own data screen and the action screen.
We recommend that you project the action screen LOW, close to the floor, since riders like to ride with their heads in their normal riding position, and that's normally down. It presents the virtual roadway where it is in real life...down there. Your clients will strain unnaturally to see monitors if they are located up high, and they will not adopt normal riding postures. That pretty much negates all of the positives of riding their own bike in your studio.
On Feb 13, 2025, our streaming service partner made a change that breaks ErgVideo streaming playback in the desktop application. It came as an unannounced surprise.
The ErgVideo application has been out of development for several years and supported only for current subscribers. Costs to update and further maintain the application and web services infrastructure now exceed revenues.
As such, we have:
Refunded any subscription that was affected by an outage Feb 13. That is, any subscription that renewed after Jan 13, 2025.
Terminated all recurring monthly subscriptions as of today, Feb 17, 2025. You will see no new charges.
Further, on May 31, 2025, we will:
Remove all web services and the website. This means that the free ErgVideo desktop software will stop working on that date.
Be assured that these are not temporary measures while the outage exists. We are no longer investigating a fix. It is truly the end of the ErgVideo application, web services, and support.
If you purchased a legacy video license (DVD or one-time download), you will still be able to playback videos in any desktop player like Windows "Films and TV" app, or "Windows Media Player"**. What won't work (after May 31) is the desktop software ("ErgVideo 6.009") that controlled your trainer with its own synchronized video player. Since our first release in 2007, we've always provided, maintained, and supported the desktop software for free.
Thank you for your business and understanding,
Paul Smeulders
ErgVideo Inc.
** If you did a standard install, the video files are in .wmv format and located in subfolders of C:\Users\Public\Videos\ErgVideo. Each subfolder is named by the title of the video.