Info for cycling studios using ErgVideo virtual reality cycling

An ErgVideo session in a group setting includes all the attractive social aspects of a Spinning class but in a modern multimedia, high-performance environment with measurable intensity, and measurable outcomes. Can you say over-stimulation? No such thing!

why ErgVideo is better for your athletes and staff:

• A large proportion of your clientele do not wish to race in every training session. Indeed, the success of "spinning" lies in its lack of competition, and inclusion of everyone in the same workout. No-one wants to be left behind.
• You, as a trainer, may not recommend a high frequency of racing during the winter months as part of an effective, progressive development program. ErgVideo lets you set the program and intensity of each session, and lets you customize workouts to match your training philosophy, and the goals of your clients.
• An ErgVideo session isn't a race between participants. Everyone rides at their own ability level, and everyone gets the same training benefit. You can invite pros to ride alongside beginners! Or even couples...and they won't argue about who is going too fast! 
• Everyone starts and finishes at the same time. This lets you schedule your sessions precisely, unlike distance- or course-based multirider racing sessions, which only end when the slowest rider completes the course. Such delays can impact your schedule for the rest of the day.
• There is no need for an instructor to lead the sessions, as in a Spin class. ErgVideo takes full control. Everyone can see all aspects of the workout, and their progress. Your clients can feel free to converse and connect in the same way they do on their familiar outdoor group rides. They can even take breaks and re-join the action!
• You can use ErgVideo as a progressive training tool, by scheduling training video sessions as well as race video sessions. You can manage your client's development by tracking and controlling their intensity and training sequences for each session! 
• We recommend using a dual display system, one for the ErgVideo, and another for the heads-up data display. See our page on display options.

On Feb 13, 2025, our streaming service partner made a change that breaks ErgVideo streaming playback in the desktop application. It came as an unannounced surprise.

The ErgVideo application has been out of development for several years and supported only for current subscribers. Costs to update and further maintain the application and web services infrastructure now exceed revenues.

As such, we have:

• Refunded any subscription that was affected by an outage Feb 13. That is, any subscription that renewed after Jan 13, 2025.

• Terminated all recurring monthly subscriptions as of today, Feb 17, 2025. You will see no new charges.

Further, on May 31, 2025, we will:

• Remove all web services and the website. This means that the free ErgVideo desktop software will stop working on that date.

Be assured that these are not temporary measures while the outage exists. We are no longer investigating a fix. It is truly the end of the ErgVideo application, web services, and support.

If you purchased a legacy video license (DVD or one-time download), you will still be able to playback videos in any desktop player like Windows "Films and TV" app, or "Windows Media Player"**. What won't work (after May 31) is the desktop software ("ErgVideo 6.009") that controlled your trainer with its own synchronized video player. Since our first release in 2007, we've always provided, maintained, and supported the desktop software for free.

Thank you for your business and understanding,

Paul Smeulders

ErgVideo Inc.

** If you did a standard install, the video files are in .wmv format and located in subfolders of C:\Users\Public\Videos\ErgVideo. Each subfolder is named by the title of the video.