Purchase of new subscriptions is suspended.
If you are using only 1-3 trainers, a home subscription is all that's needed.
If you support 4 to 24 trainers per PC, you'll need the studio subscription. Studios with several PC's that only support 1-3 trainers each can use the home subscription, but you need a subscription for each active PC.
Click on the product's "details" button. Monthly subscriptions are charged by the month.
On Feb 13, 2025, our streaming service partner made a change that breaks ErgVideo streaming playback in the desktop application. It came as an unannounced surprise.
The ErgVideo application has been out of development for several years and supported only for current subscribers. Costs to update and further maintain the application and web services infrastructure now exceed revenues.
As such, we have:
Refunded any subscription that was affected by an outage Feb 13. That is, any subscription that renewed after Jan 13, 2025.
Terminated all recurring monthly subscriptions as of today, Feb 17, 2025. You will see no new charges.
Further, on May 31, 2025, we will:
Remove all web services and the website. This means that the free ErgVideo desktop software will stop working on that date.
Be assured that these are not temporary measures while the outage exists. We are no longer investigating a fix. It is truly the end of the ErgVideo application, web services, and support.
If you purchased a legacy video license (DVD or one-time download), you will still be able to playback videos in any desktop player like Windows "Films and TV" app, or "Windows Media Player"**. What won't work (after May 31) is the desktop software ("ErgVideo 6.009") that controlled your trainer with its own synchronized video player. Since our first release in 2007, we've always provided, maintained, and supported the desktop software for free.
Thank you for your business and understanding,
Paul Smeulders
ErgVideo Inc.
** If you did a standard install, the video files are in .wmv format and located in subfolders of C:\Users\Public\Videos\ErgVideo. Each subfolder is named by the title of the video.
Our software does a ton of things for free. We give you features and functions that you pay for with other software. For example, you can ride power files in .fit, .erg, or .mrc format, including your TrainingPeaksTM workout of the day. The training plans are free, and you could ride them for free.
Gee, there's so much for free that you could, and you should, first download the software and try it out, then come on back and sign up for your subscription. Tell us if you have any troubles with the free software, we can help you get rolling before you buy.
You can read the End User License Agreement and Terms of use for the software, subscriptions, and licensed content here.
You need a paid subscription for each PC that you want subscribed. It's two-clicks easy to transfer your subscription to a new PC, but you are limited to doing so once per pay cycle, to prevent sharing of our unlimited subscriptions with other users. If you transfer only when you get a new PC and stop using the old one for ErgVideo, you won't even notice this limitation. Never give access to your account to anyone else. We can't provide security for you when you compromise it yourself.
We've made this page as simple as possible, so you'll find you can only buy one subscription of each type in any one session. If you need multiple subscriptions to support multiple PC's, complete your purchases (checkout) one at a time. Yes, it seems a bit silly, but we expect it will be a rare occurance, and we're protecting against people making silly mistakes and ordering more than one subscription without realizing it. Moreover, we promise in the long run, having separate transactions per subscription will make distinguishing between your various different subscriptions easier, in the application as well as in your monthly billings and receipts.