Installing ErgVideo software is super easy, and made even more simple for our subscription users. Watch the video.
Below are further instructions that apply only to legacy-licensed ErgVideo customers. We leave the info posted to remind them how it's done should they need to re-install or re-license their product. The subscription products are a great deal simpler to install and use.
We no longer sell ErgVideos individually. Some people will still need this info until we eliminate the web-downloader for videos. It will be deprecated Dec. 31, 2018, after which time we'll take this down.
ErgVideo does not provide backup service. The downloader ensures you receive the product. If later you lose your files for any reason, restore them from your system backups. To re-enable a download ErgVideo must charge $15 for 1080HD and $10 for all other titles. See our information on backup, restore, and transferring videos to new PC's here .
It seems DVD's have an infinite lifetime once released. Well, really they don't, but we still have people asking how to re-install them. We'll leave this here for their reference...or maybe a nice stark reminder of how inconvenient they are compared to a subscription? Subscribe today.
After installing from the downloader or DVD and upon first opening an ErgVideo for use, you will be prompted to unlock it. Each ErgVideo is licensed for play on a single computer. You will have a 5 minute preview if you do not unlock your ErgVideo immediately. If you are in doubt about your system performance specification, this is a good way to first test that everything is working as expected on your system before unlocking.