We don't know what's worse: riding your stationary bike to "just" power-profile graphics and data, or riding your stationary bike to anything that plays-out canned music you just can't stand. Our demographic extends from teens to octagenarians, and if we put music on our videos, we know somebody would write to tell us how much they hate the music. So, fair enough. We include a playback interface to play your music playlists from iTunes or Windows Media Player. And we can alway be run inside windows, so you have room on your desktop to play from other services. You pick your music, and you control the playback. You will enjoy your ride so much more. Here's how the options work, along with a few recommendations on how to control the UI from your bike... without getting your keyboard all wet!
On Feb 13, 2025, our streaming service partner made a change that breaks ErgVideo streaming playback in the desktop application. It came as an unannounced surprise.
The ErgVideo application has been out of development for several years and supported only for current subscribers. Costs to update and further maintain the application and web services infrastructure now exceed revenues.
As such, we have:
Refunded any subscription that was affected by an outage Feb 13. That is, any subscription that renewed after Jan 13, 2025.
Terminated all recurring monthly subscriptions as of today, Feb 17, 2025. You will see no new charges.
Further, on May 31, 2025, we will:
Remove all web services and the website. This means that the free ErgVideo desktop software will stop working on that date.
Be assured that these are not temporary measures while the outage exists. We are no longer investigating a fix. It is truly the end of the ErgVideo application, web services, and support.
If you purchased a legacy video license (DVD or one-time download), you will still be able to playback videos in any desktop player like Windows "Films and TV" app, or "Windows Media Player"**. What won't work (after May 31) is the desktop software ("ErgVideo 6.009") that controlled your trainer with its own synchronized video player. Since our first release in 2007, we've always provided, maintained, and supported the desktop software for free.
Thank you for your business and understanding,
Paul Smeulders
ErgVideo Inc.
** If you did a standard install, the video files are in .wmv format and located in subfolders of C:\Users\Public\Videos\ErgVideo. Each subfolder is named by the title of the video.